Are you looking for your next opportunity for a company driven by passion and purpose where you can champion internal financing while building relationships with customers? Join us in creating a cohesive experience for our internal and external customers! We are looking for an eager Credit & Collections Specialist to join the TBHC Delivers® team in Nashville, TN. At TBHC Delivers, we help our convenience store owners grow their business with Hunt Brothers® Pizza, the #1 pizza program in the convenience store space.

As our Credit and Collections Specialist, you will be in a unique position to handle all internal financing applications as well as work closely with our Field Team and Customers to ensure a smooth process throughout. You will review credit applications and make decisions for internal equipment financing and customer charge accounts. You will also maintain our Internal Finance tracker, orchestrating updates and communication to our field team members and Support Center members.

Key Responsibilities would include:

• Crafting financing documents for Sales Team to obtain customer signatures.
• Billing equipment invoices for store installations promptly.
• Navigating weekly IF collections on customer accounts
• Providing accurate and timely communication, weekly/monthly reporting to support management.
• Maximizing capital for new store growth while managing credit risk effectively.
• Effective communication through collection calls for both IF and other invoices
• Supporting other team members as needed
• Supporting ongoing Salesforce maintenance for CRM purposes.

What makes a successful Credit and Collections Analyst?

• Achieving timely internal finance decisions.
• Ensuring successful tracking and communication of IF deal statuses.
• Processing IF payments weekly for confident customer interactions.
• Maintain the organization's credit risk and setting the team up for success.
• Establish relationships and high communication visibility internally and externally.
• Providing frequent and accurate unbilled equipment reporting for field team management.

What We're Looking For:

• Embraces our company’s Values, Vision, and Mission
• Bachelor’s degree in accounting or business-related degree preferred
• Minimum of 5 years of Credit and Collections experience
• Accreditation or certification in credit management a plus
• Minimum of 3-5 years accounting experience
• Excellent oral and written communication skills
• Excellent analytical and computer skills (Microsoft Dynamics GP experience a plus)
• 3-5 years of Excel experience
• Strong organizational and prioritizing skills
• Excellent interpersonal skills

What We Offer to Our Support Center Employees:

• A hybrid work environment.
• Competitive compensation and benefits.
• Formalized onboarding to set you up for success.
• Consistent team bonding activities.
• Opportunities for advancement and development, including accreditations.
• Strong sense of community, including weekly “Pizza Fellowship” where everyone in the offer comes together to spend time together with some pizza.
• Free pizza each month to take home and share with family and friends!

Who We Are:

We are a God-centered company driven to be the best at creating great food experiences.  We will be the best by relentlessly finding passionate people and making them better, pursuing continuous improvement, and honoring our promise to our customers.